I am getting an error that "Microsoft Office is running!", I clicked to "Close Outlook", and still the plugin is not installing. - Desktop Outlook - Plugin Support -

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Microsoft Office Outlook 2010, 2013, 2016 support

I am getting an error that "Microsoft Office is running!", I clicked to "Close Outlook", and still the plugin is not installing. 

Site Administrator
Administrator
Posts: 29

4/11/2014
If you are getting this error, that means that Microsoft Office is still running somewhere on your computer. Make sure you are closed out of all Microsoft Office products (ie. Word, Excel, Powerpoint, etc). If you are installing the SigBOP plugin on a PC, you can double check to see if Microsoft Office is currently running on your computer by visiting the Windows Task Manager. Here you can see the list of Applications and Processes currently running on your device. Here is a shortcut to the Windows Task Manager (Shift+Control+Esc)
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